Terms
The public marketing terms. Enterprise customers sign a separate Master Services Agreement — our standard MSA is available on request and incorporates the terms below by default.
These terms cover the use of the cliffcenter.com website, the Cliffcenter platform, and any trials, pilots, subscriptions, or services engagements delivered by Cliffcenter, Inc. Paid customers are additionally governed by their signed MSA, order forms, and any applicable data processing addendum.
Cliffcenter is software and services for coordinating predevelopment workflows. We are not a law firm, not a regulatory filer of record, not an engineering firm, and not a tax advisor. Every artifact generated by the platform is a draft that customers are responsible for reviewing with their own counsel, engineers, and advisors before submitting to any regulator, agency, or counterparty.
Interconnection filings, FERC submissions, NRC communications, incentive applications, and any other regulatory artifacts produced with Cliffcenter remain the sole responsibility of the customer and their authorized representatives.
Customers own their data. Cliffcenter’s rights to customer data are limited to what is necessary to deliver the product and any services explicitly ordered. We do not use customer workflow data to train public or shared models. Customers may export and delete their data at any time under the terms of their MSA.
Published pricing is valid for 90 days from the date of publication and may be updated with notice. Fixed-fee engagements are committed at the time of order and do not change absent a mutually-signed change order.
Platform uptime target is 99.9% on a monthly rolling basis. Scheduled maintenance is announced at least seven days in advance. Specific SLAs for enterprise customers are set by the MSA.
Cliffcenter retains all rights to the platform software, the regulatory graph, the form-mapping engine, and all derived structured data except for customer-specific inputs and outputs. Customers retain rights to their project data and artifacts produced specifically for them. Shared regulatory graph improvements are licensed across the user base.
Both parties agree to protect each other’s confidential information with at least the same degree of care they use for their own, and in no case less than reasonable care. Deal-room data is confidential by default and is not shared across customers.
We may update these terms. Material changes are announced by email to active customers and via a notice on the website at least 30 days before taking effect.
Last updated: April 2026. Cliffcenter, Inc. Questions: legal@cliffcenter.com.