FAQ
A consolidated answer set. If a question you care about is not here, email the team — we'll answer it and add the best ones to this page.
The platform
Cliffcenter is an AI-native operating system for data center predevelopment. It ships as five solutions that share one regulatory graph: Queue Intelligence (large-load interconnection), Incentive Optimization (state incentive filings), BTM Workflow (behind-the-meter deal structuring), Site Intelligence (BTM-viable site index), and Predevelopment Services (AI-augmented consulting delivery).
Each solution is defensible on its own and earns its first customers before the platform becomes obvious. You do not need to buy the full platform to buy any single wedge. Over time, the shared regulatory graph compounds the value of each additional solution, so an operator with three wedges gets the fourth for marginal cost. See /research/wedge-thesis for the full analysis.
No. Cliffcenter is the regulatory graph below the law firm and the engineering consultant. Our customers continue to work with counsel and engineering — but instead of paying them to track dockets, read orders, and move PDFs, they pay them for the judgment calls that actually require a human. We make their work faster, not their jobs redundant.
Request a demo at /contact?intent=demo and we'll walk you through a loaded workspace on either our sample data or yours. No NDA required for the sample; yours sits under a standard mutual NDA.
Pricing and procurement
Yes. Every solution page has explicit tier pricing. Queue Intelligence Starter is $4,500 per project per month. Incentive Optimization Atlas is $2,200 per month. BTM Workflow Deal is $75,000 flat fee per deal. Site Intelligence Browse is $3,500 per user per month. Predevelopment Services Site Memo is $25,000 for 10 working days. Enterprise tiers are custom, but the quote is always a flat fee with no hourly rollover.
No. Economic development consulting and site selection brokerage typically take 1–3% of captured value as a success fee, which creates an incentive to inflate projections. We refuse the model. Our fees are flat, our scopes are fixed, and our interests stay aligned with customer outcomes.
Standard B2B SaaS. MSA plus an order form plus a DPA. We accept most common redlines without friction; our MSA is short and specifically written for regulatory-tech enterprise customers. Typical turnaround from first call to signed contract is 2–6 weeks depending on the customer's legal review cadence.
Yes. Every solution has a starter tier designed for a single project or a single workspace. Pilot pricing is typically 30-day commit with no auto-renewal. We prefer this — we would rather the first month be a hard commitment to value than a long contract that papers over a weak product-market fit.
We will grandfather pilot customers at pilot pricing for 12 months from their start date. Past 12 months, we reserve the right to adjust pricing with 60 days notice. Grandfather terms are contractual.
Security, compliance, and data
SOC 2 Type II audit is in progress with a Big 4 firm, target completion Q3 2026. In the meantime, we can provide a SOC 2 readiness statement, a summary of controls, and a signed security questionnaire to prospective enterprise customers under NDA. See /security for our public posture.
All customer data lives in AWS us-east-1 and us-west-2, with point-in-time recovery and cross-region backup. Per-tenant logical database isolation means cross-customer queries are impossible by construction. Enterprise customers can request VPC or on-prem deployment for sensitive transactions.
No. We never train public or shared models on customer workflow data. Per-tenant fine-tuning is only performed under signed agreement with data scoped to that tenant. The form-mapping engine is trained on public filings, synthetic examples, and explicitly-opted-in public contributions.
Customer workflow data is retained for the life of the subscription plus 90 days. You can export and delete your data at any time via the admin console or a written request to privacy@cliffcenter.com. Deletion is immediate and irreversible.
Yes. Our standard DPA is available on request and incorporates the usual GDPR and CCPA data handling commitments. Enterprise customers often add specific requirements; we accept most without friction.
Queue Intelligence
Production: ERCOT, PJM, MISO, SPP, NYISO, Dominion, Duke, ComEd, AEP, Entergy, Georgia Power, TVA, Oncor, CenterPoint. Beta: CAISO, ISO-NE, Xcel, PG&E. We ship new ISOs on roughly a six-week cadence and publish playbook sub-pages for each one. See /solutions/queue-intelligence for the list of playbooks.
GridUnity is the platform of record for US ISOs and RTOs — it serves the grid-operator side, not the developer side. Pearl Street (Enverus) focuses on generation-side power flow. Nira Energy helps generation developers in MISO identify POIs. None of them serves the data center developer filing a large-load interconnection request. That gap is exactly where Queue Intelligence lives.
Yes. Both are supported in production. See /integrations for the full engineering integration list. We read the base case, normalize against our substation graph, and surface upgrade-cost envelopes without rewriting your model.
Incentive Optimization
We maintain a structured schema of 427 programs across 50 states, updated weekly by a combination of automated monitoring (every state comptroller page, every economic development agency press release, every legislative tracker) and a small analyst team that triages changes into the schema. Every program record cites its source statute or application URL and carries a last-verified timestamp. State briefs for Virginia, Texas, Georgia, Arizona, Ohio, Tennessee, and Iowa are published under /solutions/incentive-optimization.
Yes. Atlas is the entry point for a single-site operator — $2,200 per month, full database access, unlimited candidate projects, weekly refresh. When the first incentive application comes up, most customers graduate to Filings at $15,000 flat fee per filing.
Usually not. Most customers use us alongside an existing brokerage or consultant — we handle the paperwork and compliance, they handle the relationship with local agencies. We reduce the consultant's scope and cost meaningfully without replacing the relationship.
BTM Workflow
We ingest every filing in the proceeding within 24 hours. Our regulatory graph updates automatically, and every active deal room in a customer's workspace gets a compliance diff. The paper hearing reply round closes April 17, 2026. See /research/btm-primer for the detailed analysis.
Both. We ship auto-generated first drafts for routine filings (ISA amendments, standard CBAs, interconnection request packages) and exhibit-ready scaffolds for the complex ones. Your counsel signs the final version. The drafting is the productivity lever; the tracking is the foundation.
The big firms usually won't — their billable surface is the thing we compress. Our wedge is the mid-tier firms bidding on deals they would not otherwise staff, and the in-house regulatory teams at power companies and hyperscalers who need a regulatory graph they don't have bandwidth to maintain. For them, Cliffcenter is a force multiplier.
Site Intelligence
LandGate covers energy infrastructure broadly and has a solid BTM white paper from April 2026. Transect focuses on environmental due diligence. Athena is an internal Cushman & Wakefield platform not available to external buyers. Cliffcenter integrates plant retirement schedules (EIA), interconnection capacity (ISO/RTO), remediation status (EPA), zoning (county GIS), and water availability into a single schema scoped specifically to data center viability. Most customers use us alongside LandGate or Transect, not instead.
ISO queue data, EIA plant data, and EPA environmental data refresh nightly. County zoning and parcel data refresh weekly. NRC licensing and federal register notices refresh hourly. Every record carries a last-verified timestamp and a source URL. See /solutions/site-intelligence/coal, /nuclear, and /brownfield for curated public samples.
A weighted blend of POI voltage, queue headroom, watershed access, zoning classification, remediation status, local ordinance risk, and sponsor intent. The default weights reflect our analyst team's judgment; customers can tune the weights against their own project thesis via the Diligence tier.
Predevelopment Services
It's a delivery mechanism. The economics look like consulting — fixed fees, short cycles — but the operating model looks like product. Every engagement produces structured artifacts in the customer's Cliffcenter workspace. When the engagement ends, the customer inherits a working platform instance, not a PowerPoint.
Most customers do — eventually. Services exists for the operators who need the outcome this quarter and cannot wait for a software rollout. Every services engagement is an on-ramp to the platform, and every engagement becomes training data for the next automation.
30 to 90 days. Our team sits alongside yours, runs the workflow manually through the Cliffcenter platform, and productizes the repeating parts. At the end, you inherit a tuned workspace that your team can keep running. Preferred pricing on subsequent subscriptions.
Sales objections we hear every week
You should not trust us as the only set of eyes on a $500M deal. You should trust us as the tool that surfaces risk faster than your in-house team or your outside counsel can maintain manually. The sign-off stays with the humans who have the license and the liability. We reduce the cost of keeping the humans informed.
Internal platform teams are great at serving a single company's pipeline. They are not positioned to maintain a regulatory graph that spans 50 states, 7 ISOs, and hundreds of utilities — and they certainly don't have the velocity to encode a new FERC order within 24 hours. Most of the hyperscalers we talk to run an internal platform and license Cliffcenter to cover the parts that don't belong inside a single company.
The opposite is more likely. The regulatory landscape has been rewriting faster every year, and the rate of change is accelerating. A dedicated software company tracking the graph has a structural velocity advantage over internal teams. If the landscape stabilizes on a 10-year horizon — which we don't believe it will — the product naturally evolves into a transactional platform for the stable workflow.
We sell alongside big firms, not against them. Our wedge is the work the big firms won't staff at your price point and the work your in-house team needs software for. Latham, Baker Botts, and Gibson Dunn all have customers who use Cliffcenter; we don't displace their billable surface, we compress the parts they don't want to bill for.
On Enterprise plans, yes. A handful of customers run Cliffcenter as a white-label layer inside their own platform. We ship an admin console, a tenancy model, and a support escalation path that supports the white-label configuration.
Every artifact the platform produces cites its source. Every filing links back to the underlying regulatory text and the inputs from the customer's workspace. Audit logs are append-only and tamper-evident. If our AI can't trace a claim to a source, it flags the claim and refuses to emit it. The 'fidelity floor' is 100%, not 95% — we would rather skip a field than guess it.
ChatGPT doesn't know the PUCT 58481 draft rule exists. It doesn't have the ERCOT base case, the FERC docket history, the 427-program incentive atlas, or the ISO tariff structures encoded as first-class objects. It can summarize a public document, but it cannot generate an interconnection study request package or model an upgrade cost envelope. The product is the regulatory graph, not the LLM.
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